Terms of Service and Cancellation Policy of the EACS 25h Biennial Conference

The owner of the online store is Tallinn University (hereinafter referred to as the online store is Tallinn University (74000122)), located at Narva road 25, 10120 Tallinn, Estonia. When visiting and using the online store, the following terms of service (henceforth terms of service) apply to the user of the online store (henceforth Buyer).

The Validity of Contract of Sale, Product and Price Information

The Buyers can buy tickets from the online store, which have been added to the online store by the Organiser of the event (henceforth Organiser). The prices of the products sold in the online store are indicated next to the tickets. All prices are in Euros (€).

To purchase tickets, the Buyer should select the correct class of ticket and the amount, and then enter the required information, which may vary across events. The conference secretariat will send the Buyer a payment confirmation or an invoice of the purchased e-tickets within two weeks after registration. The registration and e-tickets are considered confirmed and definite after the full payment is received.

Placing an Order

Add the desired tickets to your shopping basket to order them. Fill in all of the required fields to complete the order. The total cost is then displayed on the screen. This can be paid securely via the following payment methods provided by Maksekeskus AS:

Estonian bank links: Swedbank, SEB, Luminor, LHV, Coop Pank
Visa / MasterCard credit card payments

Pay later solutions: by invoice sent by the conference secretariat
NB! When using a bank link payment, confirm the order and then click on the ‘Return to merchant’ button.

The personal data necessary for the execution of payments is transferred to the authorized processor Maksekeskus AS. The contract enters into force when the amount payable is transferred to the bank account of the online store.

Cancellation Policy

The following cancellation policy applies for the EACS 25th Biennial Conference:

Cancellations made on or before 30 June, 2024 will be refunded 50%.
Cancellation made on or during the period 1-14 July, 2024 will be refunded 30%.
Cancellations made after 14 July, 2024 cannot be processed.

All changes and cancellations must be submitted by e-mail to the conference secretariat: conference@tlu.ee. The conference secretariat will confirm the cancellation in writing.

Personal Data

Questions pertaining to the processing of personal data have been regulated by the privacy policies of the conference and Tallinn University, as well as the applicable legal acts.

Settlement of Disputes

All complaints made by a Buyer about the online store must be e-mailed to conference@tlu.ee.

If the Buyer and the online store are not able to settle the dispute by agreement, the Buyer may contact the Consumer Dispute Committee. You can review the procedural rules and submit a complaint here. The Consumer Dispute Committee is competent to resolve disputes arising from a contract between a Buyer and the online store. Resolution of disputes by the Consumer Dispute Committee is free of charge for the Buyer. A Buyer may also turn to the dispute resolution bodies of the European Union.

Final Provisions

Tallinn University reserves the right to change their terms of service by publishing a new redaction on the TLU website.
The usage of the online store is subject to the laws of the Republic of Estonia.